Level 2: Single Site

Shopping Basket

	Your Basket is Empty
	View Basket

Select a currency

Store Catalog
	Buy CVSNT Versioning Solutions
		Installation, Training and Consulting
		CVS Pro Partner Programme
		Level 1: CVS Suite
		Level 2: Single Site
		Level 3: Single Site Plus
		Level 4: Multi Site
		Level 5: Multi Site Plus
		CVS for iSeries
	Buy Uniface Versioning Solutions
	Uniface Java Integration

Level 2: Single Site

CVS Professional Support delivers CVSNT for 64 bit servers, HPUX, Solaris, Red Hat ES Linux v4 as well as CVSNT for Windows Server Standard, Enterprise and Datacenter editions. All professional support customer receive local telephone support as well as support for storage of your sandboxes on network drives or a SAN. Training or installation is available as an option at this support level.

Personalised alert of security issues and security patches
Your administration and/or security teams will be alerted to CVS security issues and patches on your terms. In todays operating environments it is essential to be able to respond quickly to security issues, and have them resolved before you read about it in the press. With the personalised alert you will be informed of these issues and our recommended action (patch level etc) by any of: telephone, pager, SMS, e-mail, fax, letter.

Priority bug fixes (patches issued every two weeks)
When a customer reports a bug in CVS it will be patched within two weeks. Regular patches will be available which customers may choose to install if they are effected by a resolved issue. More major updates and patch rollups will be provided each quarter.

Telephone support
Site administrators may call our regional telephone support centres in the UK, Australia and in the USA, to report problems, discuss operational problems or request features. We also offer a complete online issue management system so you can create and track issues online.

Professional support is limited to

Supported operating environments (See minimum software and hardware requirements). Solaris 9 and HPUX 11i are supported.
Repository must be stored on a local drive to the server, on a SAN or NAS connected by iSCSI.
Supported versions of CVSNT, TortoiseCVS, WinCVS, ReleaseManager and Workspace Manager.
Your customer area login will give you access to the current supported versions

Professional support excludes

Windows 95/98 and 2000/XP Home and Media Center editions
Problems conclusively identified as caused by Virus Scanners
Repositories stored on NAS connected by TCP
iSeries support (available at additional cost)

Personalised alert of security issues and security patches
Priority bug fixes (patches issued every two weeks)
Technical support by Telephone and e-mail
Access to all patches for CVS Suite Client and Server for 12 months
Up to 10 Users
CVSNT Admin and User Guide (eBook)
Bugzilla Integration
Custom Tortoise
Build Integration
Release Manager
Workspace Manager
See detailed description for conditions.
Software is delivered by download from the customer area.
HPUX, Solaris, Red Hat Enterprise Edition v4, Windows and Mac OS X

Price: £2,000.00 (Excl. VAT)

Item	Description	Price	Options	Qty
CVSNT Installation and Configuration	CVS Installation (for Professional Level 2 customers). Requires a Professional Support contract Level 2.	£2,800.00 (Excl. VAT)
CM Design and CSNT Administration/Implementation Course (Onsite)	CM Process Design and CVS Administrator Training (single location, max. 5 persons). Requires a Professional Support contract Level 2 or higher.	£3,200.00 (Excl. VAT)
CVSNT User Training	CVS User Training (single client location, max. 15 persons)	£3,000.00 (Excl. VAT)
Add. CVSNT Design Course Offsite	CVS Administrator Training Offsite addional fee. Requires a CVS Administrator Training course and Professional Support contract Level 2 or higher.	£525.00 (Excl. VAT)